UNIT 1 COMPANY CULTURE Speaking A: I need some help with this invitation card for next month. B: Sure, have a seat, what can I do? A: The boss wants the design of the invitation a little more clean, whit colors like blue, white and yellow. B: ok, I will try to change all the design for next month. What do you think of this kind of design? A: oh! It´s perfect! The boss will love it. WRITING A: Hello Francisco we need to put some rules for service customers. B: We can put in a list some values to fallow and some speech for give a great welcome to our customers. A: What do you think something like “welcome to Steren, is a pleasure to serve you, how can I help you? B: Yes! And some values like be respectful, patience, grateful, and empathic. UNIT 2 BUSINESS IN DIFFERENT CULTURES SPEAKING A: Are you ready for your business trip? B: Yes!, but I´m a little scare. I´m going to Japan and the culture is very different there. A: That´s right! I heard that you...
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